Practical guides and news from the CareCall medical team — helping you make the most of online healthcare.
An uncomplicated UTI is one of the clearest cases for remote care — the diagnosis rests on history rather than examination. What to expect, and the symptoms that mean you need to be seen.
Almost every specialist in Ireland, public or private, wants a referral letter first. What one contains, why the quality of it affects your wait, and how to get one without a surgery visit.
Your surgery is shut, it is Saturday evening, and something needs sorting. A practical guide to the four routes available in Ireland and how to pick the right one.
Every legitimate Irish online doctor works within real prescribing limits. Here is what those limits are, why they exist, and what to do when the medicine you need falls outside them.
Twelve-month prescriptions and pharmacist extensions have changed how repeats work in Ireland. What the current rules allow, what still needs a consultation, and how to avoid running out.
How a prescription written in a video consultation actually reaches your pharmacy in Ireland, how long it stays valid, what you pay, and the limits every legitimate service works within.
A plain guide to remote GP care in Ireland: what an online consultation can and cannot do, the rules doctors work under, what you should expect to pay, and when you still need to be seen in person.
Validity follows the doctor, not the medium. What makes an Irish sick certificate legitimate, what an employer can and cannot insist on, and the situations where an online cert genuinely will not do.
Short answer: for statutory sick pay, yes — from day one, with no self-certified grace period. Company schemes can be more generous. Here is how to tell which set of rules applies to you.
Illness Benefit is the payment that picks up where statutory sick pay stops — but it needs a specific Department form, has three unpaid waiting days, and is closed to the self-employed.
Statutory sick pay is still five days in 2026 — the increase to seven was paused. Here is what you are entitled to, what you must produce to get it, and where you go once the five days run out.
Two different documents get called a "sick cert" in Ireland, and only one of them can be issued online. Here is which is which, when you need each, and how to get one without leaving the house.